Testimonials

Y H. Review for Repair on Old Samsung Dryer

Mike is an honest and knowledgable straight shooter. My year-old Samsung dryer would not spin though I could hear motor.

Called three companies–first company said I needed a new motor over the phone but they could not locate a replacement part and would have to call me back; the second company said he could only advise via a service call. He came out and told me I did indeed need a new motor which he quoted and which would cost more than then I paid for the dryer.

Called All Appliance Experts to get one last opinion before going out to shop for a new dryer–over the phone, the owner Mike told me he thought some small article of clothing was caught in motor and advised me too remove lint guard to check. Sure enough I could easily see the “delicate” that was caught in the drum (note the 2nd company did remove the lint guard as well but “failed to disclose the problem was a piece of clothing”=-(

I scheduled Mike to come out to “unjam” the drum. He shared that Samsung does not make the dryer motor which is why the first company “could not find a “replacement motor”. While there, he even took the time to “fix” my stuck garbage disposal after I mentioned it–no charge=-).

Knowledgable, professional, reasonable priced and honest–can’t ask for more–should not expect less–highly recommend All Appliance Experts=-))

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William Penn

Speak properly, and in as few words as you can, but always plainly; for the end of speech is not ostentation, but to be understood.

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Jef Raskin

That a user should not be kept waiting unnecessarily is an obvious and humane design principle. It is also humane not to hurry a user; the more general principle is: Users should set the pace of an interaction.

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Clayton M. Christensen

“The job, not the customer, is the fundamental unit of analysis for a marketer who hopes to develop products that customers will buy

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Jef Raskin

That a user should not be kept waiting unnecessarily is an obvious and humane design principle. It is also humane not to hurry a user; the more general principle is: Users should set the pace of an interaction.

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Paul Graham

In science and engineering, some of the greatest discoveries seem so simple that you say to yourself, I could have thought of that. The discoverer is entitled to reply, why didn’t you?